Privacy Policy

Young Scale Media Last updated: March 2026

1. Who We Are

Young Scale Media is a lead generation and digital marketing agency based in the United Kingdom. We help home service businesses generate booked jobs through paid advertising and marketing services.

If you have any questions about this policy, you can contact us at: dylan@youngscalemedia.com

2. What Information We Collect

We collect the following types of personal data:

Contact and identity information — including your name, email address, phone number, and business details, when you get in touch with us or enquire about our services.

Lead and enquiry data — information submitted through our forms, landing pages, or marketing campaigns, including details about your project or service requirements.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and follow up on leads

  • Qualify and manage inbound requests on behalf of our clients

  • Communicate with you about our services

  • Fulfil our obligations under any agreement we enter into with you

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following grounds under UK GDPR:

  • Legitimate interests — to follow up on enquiries and manage business leads

  • Contract performance — where processing is necessary to deliver agreed services

  • Consent — where you have explicitly opted in to receive communications from us

5. How We Share Your Data

We may share your data with:

  • Service providers — such as CRM and marketing tools we use to manage and follow up on leads (e.g. GoHighLevel)

  • Clients — where a lead is generated on behalf of a specific client, relevant details may be passed to that client to arrange services

All third parties are required to handle your data in accordance with applicable data protection law.

6. Data Retention

We retain personal data only for as long as necessary. Enquiry and lead data is typically held for up to 12 months unless you have entered into an ongoing service agreement with us, in which case we retain relevant data for the duration of that relationship and a reasonable period afterwards.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at: dylan@youngscalemedia.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website may use basic cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy accordingly.

9. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on our website, with the date updated at the top.